Release Notes

Last Updated: May 22, 2024

Admin Console

Version 2.1.52

November 23, 2021

Enhancements:

  • Added Multi-Application Room Solution (MARS) mode to configure the system as part of a fixed installation with an external computer. Default is disabled.

Version 2.1.50

September 8, 2021

Fixes:

  • We resolved an issue with the multiple moderators field

Version 2.1.45

June 25, 2021

Enhancements:

  • As of June 29: A new meeting setting has been added to enable waiting rooms as a default setting for new meetings or to turn on for specific meetings

Fixes:

  • We resolved an issue where notification of a successful download was not appearing upon a completed export until the user navigated to the Download area

Version 2.1.44

May 27, 2021

Enhancements:

  • Meeting owners can now pre-assign multiple moderators when creating or editing meetings, enabling more than one person to access moderator controls

Fixes:

  • Resolved an issue that prevented a user from downloading or sharing their previous meeting recordings

Version 2.1.42

May 3, 2021

Enhancements:

  • An auto-record setting has been added as an optional account setting that, if enabled, will automatically force record all meetings as soon as a 2nd video participant joins the meeting

Version 2.1.41

April 15, 2021

Fixes:

  • Users were unable to access the Phone HD customization page within the Admin Console’s Room System page

Version 2.1.40 (Update)

April 7, 2021

Enhancements:

  • We’ve expanded the meeting setting options for meeting visibility with the ability to hide one-time and/or permanent meetings from the directory by default

Version 2.1.40

March 18, 2021

Fixes:

  • Users were unable to access the Phone HD customization page within the Admin Console’s Room System page
  • Issues with connecting a Tablet to an Icon 700 via the Admin Console

Version 2.1.39

March 18, 2021

Fixes:

  • Resolved issues with the live stream page loading in Admin Console

Version 2.1.38

March 18, 2021

Enhancements:

  • Additional component layouts have been added as options; active speaker and panel view
  • A calendar filter has been added to help in retrieving recordings
  • Improved user experience for exporting all users, meetings, or room systems through the Downloads page

Version 2.1.37

February 11, 2021

Enhancements:

  • The DPA text for security and privacy has been updated to clarify who should be accepting the statement, based on individual GDPR or CCPA compliance needs

Version 2.1.35

January 27, 2021

Enhancements:

  • An option has been added under Account Settings> Device Settings to enable dual streaming for third­ party devices used by SFU accounts

Version 2.1.33

January 18, 2021

Enhancements:

  • Room Systems now show Device Software Subscription (DSS) details, if applicable, for Icon systems including the subscription status, renewal date, and renewal options (for expired subscriptions)
  • Freemium accounts can now access the Dashboard but have specific values for paid features blurred, with an option to upgrade their account to access all features
  • SFU accounts have two options to select from for default meeting layouts; Natural Progression to keep the original format, or Gallery layout that adjusts all participant panels based on the number of participants
  • Added support to upload WMV and HEVC file types to Record and Share

Fixes:

  • Clicking on some Icon room system names resulted in a blank screen instead of the room system details
  • Isolated issue with a meeting owner accessing options to share or download meeting recordings
  • Issues with sorting live streams by their status in Meetings> Live Streams and sorting by Live? in ascending or descending order
  • An issue with users being unable to export their meeting list

Version 2.1.32

December 9, 2020

Enhancements:

  • Added support for .mov video uploads to Record and Share
  • Accounts with audio conferencing enabled now indicate the specific plan details included under Account Details

Fixes:

  • Improvements have been made to resolve issues experienced by some users with timing out while attempting to export lists of Icons or Users to a .csv file

Version 2.1.31

November 23, 2020

Enhancements:

  • Added the option to require the use of passcodes for all meetings

Version 2.1.31

November 19, 2020     

Enhancements:

  • Removed the Chrome Extension from the Downloads tab and replaced it with Lifesize Google Workspace Add-on
  • A progress message has been added for sending system log files from the Admin Console

Fixes:

  • Improved error messaging for attempts to merge accounts using an invalid email address

Version 2.1.31

November 9, 2020

Enhancements:

  • Administrators have the ability to generate and upload coroner files for their Icon 400/450/600/800 systems from the Admin Console

Version 2.1.30

October 7, 2020

Enhancements:

  • Users can see the date and time of the last log file that was sent
  • Administrators have the ability to generate and upload coroner files for their Icon system from the Admin Console

Version 2.1.29

October 2, 2020   

Enhancements:

  • Downloading of large past meeting reports is available for accounts with past meetings through a Downloads page
  • Ability to disable geo distribution

Version 2.1.28

September 22, 2020

Enhancements:

  • A new Upgrade Management section provides control over system upgrades for Lifesize Icon systems by allowing you to select your preferred release channel for upgrade timing
  • The character limitation for the names of virtual meeting rooms has been extended

Version 2.1.27

September 15, 2020

Fixes:

  • Users who have searched and sorted through usage details in the Users tab and select a user’s call details can navigate back to the list using the breadcrumb trail with the search and sort settings preserved
  • Users who have searched and sorted through usage details in the Rooms Systems tab and select a room system’s call details can navigate back to the list using the breadcrumb trail with the search and sort settings preserved

Version 2.1.26

September 11, 2020

Enhancements:

  • Live streaming of Lifesize meetings can be enabled, shared, and embedded on external web pages by going to a new Streaming tab on Meeting Details

Fixes:

  • Removed Microsoft Teams from the “Skype for Business” toggle in advanced settings

Version 2.1.25

August 27, 2020

Enhancements:

  • Users can restrict permanent meeting creation from outside of the Admin Console by disabling a Meeting Creation setting to “Allow permanent meetings to be created”

Version 2.1.25

August 18, 2020

Enhancements:

  • Super Users can now accept and deny account merge request in the Admin Console

Version 2.1.24

July 15, 2020             

Enhancements:

  • Updated as of July 27: One-time meetings are available in the directory, as of July 27
  • Account Details have been updated to show if Skype for Business is included
  • The amount of Max Live Streaming Viewers available are now displayed in the Advanced Settings of Account Details
  • The Inactive Meetings interval for permanent meetings has been removed from view for accounts not eligible for permanent meetings, such as free accounts
  • Users with a free account can delete their account, which allows their email address to be used for another group or account
  • The ability to copy full meeting details from the meetings list view of the Admin Console has been added for users to easily share details
  • Users who have searched and sorted through the Room Systems list and select a room can navigate back to the list using the breadcrumb trail with the search and sort settings preserved
  • Users who have searched and sorted through the Recordings and select a recording can navigate back to the list using the breadcrumb trail with the search and sort settings preserved

Fixes:

  • Participant data was missing from the Dashboard view for some customers from some virtual meeting rooms
  • Changes to the Recordings viewing settings to provide access to specific users weren’t being saved in the meeting management settings

Version 2.1.23

June 30, 2020       

Enhancements:

  • Free accounts created July 1 or later do not have access to dashboards, users, permanent meetings, or room systems
  • The Admin Console view has been simplified for free accounts created as of July 1 by removing sections not applicable to them including the dashboard, users, meetings, and room systems
  • Free or trial account users can be merged with an existing paid account by having an Administrator on the free account submit a request defining which paid account to merge with
  • Administrators for paid accounts can access Merge Requests in their Account Settings and accept or decline pending requests sent from free or trial accounts to merge with theirs
  • Account Details displays the expiration/renewal date for that account’s current subscription plan
  • The Participants list for a live meeting includes a column to indicate participants with raised hands
  • The Live Meetings list includes a column to indicate if a meeting is locked

Version 2.1.21

June 17, 2020      

Enhancements:

  • Updated as of July 29: The text on the toggle within meeting invitations to show additional numbers has been updated to read ‘Additional phone numbers’

Fixes:

  • Requests to “Remote Reboot System” from the Admin Console

Version 2.1.20

June 12, 2020            

Enhancements:

  • An option to reset the room system password for supported Icon or Gems systems to the default admin password has been added to the Maintenance tab of Room Systems
  • A new tab for Meeting Settings has been added to the Advanced Settings and includes the phone numbers, meeting invitations, and meeting layouts that used to be located under General Settings
  • A new section for Inactive Meetings has been added to Meeting Layouts where you can configure the number of days for inactive permanent and one-time meetings to expire and automatically delete from the list
  • The breadcrumb trail left by drilling down on User Details or Room Usage now includes hyperlinks to the associated dashboards

Fixes:

  • Inaccurate Users count displayed in the Account Settings details for some accounts
  • Some users had Audio Calling inaccurately displayed as being included on their Account Settings details for accounts that did not have it enabled

Version 2.1.19

May 28, 2020              

Fixes:

  • Incorrect participant leave time data in Live Stream reports

Version 2.1.16

April, 2020             

Enhancements:

  • Support for traditional Chinese
  • Collapsible side navigation

Version 2.1.15

March 27, 2020            

Enhancements:

  • Adds “Upgrade Account” button to free and trial accounts foreCommerce purchasing

Version 2.1.13

March 17, 2020           

Enhancements:

  • Supports reset for Lifesize Icon 300/S00/700 on version 3.5.3 or higher
  • Supports reset for Lifesize Icon 400/450/600/800 on version 4.4.0 or higher

Version 2.1.13

March 16, 2020

Enhancements:

  • Added the ability to upload a video to Lifesize Record and Share

Version 2.1.12

February 24, 2020

Enhancements:

  • Ability to grant Lifesize Support temporary access to your account for troubleshootingpurposes
  • Meeting Type is displayed in Past Meetings summary data and in the past meetings export

Version 2.1.11

February 14, 2020

Enhancements:

  • Live stream events display in Live Stream History immediately after the event ends. This also resolves issues seen with missing live stream events
  • Added the join time and leave time for viewers of live stream events
  • Supports reboot for Lifesize Icon 300/500/700 systems on version 3.5.3 or higher
  • Supports reboot for Lifesize Icon 400/450/600/800 systems on version 4.4.0 or higher

Version 2.1.10

January 28, 2020

Enhancements:

  • Added two new tabs to the Dashboard page, Live Meetings and Past Meetings, which provide detailed meeting statistics

Version 2.1.10

January 23, 2020

Enhancements:

  • When a user is deleted, meetings that user owns are reassigned to the account administrator. If a deleted user is the moderator of a meeting, the moderator changes to the account administrator
  • View the health monitoring status for Lifesize Icon 400/450/600/800 systems on each room system’s details page. Monitoring shows warnings if the room system is offline or if there are issues with the display, camera or microphone

Fixes:

  • For new Lifesize accounts created after December 2019, information shown in the Account Details tab in Account Settings was incorrect

Version 2.1.9

January 9, 2020

Enhancements:

  • We no longer support the old Admin Console. Any links to oldmanage.lifesizecloud.com or amplify.lifesizecloud.com will redirect to manage.lifesize.com

Fixes:

  • Issue with recording properties when reassigning a recording to a different meeting or user
  • Incorrect text showing when searching for a recording by meeting name