Diagnostics and maintenance
- Open a browser and navigate to the IP address of your Fusion.
NOTE: This can be found on your Fusion Controller in the Room Controller App under Advanced Settings > Network Settings. - Select the Diagnostics and Maintenance section and set the following:
| Generate Diagnostics Report | Generates a diagnostics report from your system that can assist support personnel in identifying the cause of a problem with your system. |
| Download Diagnostics Report | Downloads the generated diagnostics report. |
| Upload Diagnostics Report | Upload the diagnostics report to Lifesize Cloud. |
| Upload Acoustic Report | Upload the acoustic report to Lifesize Cloud. |
| Start Packet Capture | Captures and downloads the network communications log (.pcap file). The packet capture will run for up to 3 minutes to capture sufficient information, then download the file. |
| Advanced Options | Configure settings for packet capture. |
| System Reboot | Causes the system to reboot. |
| Reset System to Factory Settings | This action removes your current settings, including your entries in Favorites. The system automatically reboots and the admin password is reset to the default value (admin). |