Web and Desktop App

Last Updated: Sep 26, 2022

Directory

Your searchable, shared account directory is organized into four sections:

  • favorite  Favorites
  •   Contacts
  •   Rooms
  • meeting-rain  Meetings

You can access your directory by tapping  directory  Directory in the menu at the bottom of your device screen.

Search the Directory

  1. Tap the  search  in the top left corner of your device screen to search.
  2. Type the name, phone number, or meeting ID you want to call into the search bar.

Browse the Directory

  1. Tap the symbol in the top navigation menu for the directory page you want to open.
  2. Scroll to find the contact, room system, or meeting you want to call.

Contact Cards

Tap any contact, room system, or meeting in the directory to open the contact card. Within the contact card, you can perform actions to include:

  • video-rain  Call or join with video
  • audio-call-rain  Call or join with audio only
  • meeting-rain  Join a meeting as a remote moderator
  •  Call using a nearby room system
  •  Set a meeting as your default meeting for one-touch join from the call screen

You can also tap  More   in the top right corner of the contact card to view more options to include:

  • favorite  Add as a favorite
  • chat-rain  Chat (if enabled)
  •  View all nearby room systems

You can also view details to include:

  • Meeting link, video extension, and phone number for contacts and room systems
  • Video address, phone number, owner, and moderator for meetings

Add a Contact, Meeting, or Favorite

Tap the  +  in the top right corner of your device screen, then follow the applicable steps:

  1. favorite  Add a Favorite
    1. Type the name, phone number, or meeting ID you want to call into the search bar, or choose one of the provided suggestions.
    2. Tap the contact, room system, or meeting to add as a favorite.
  2.   Create a Contact
    1. Type the name and calling details for the contact. You can also optionally add as a favorite.
    2. Tap Done to add to the directory.
  3. meeting-rain  Create a Meeting
    1. Type the name of the meeting. You can also optionally add a description and set a passcode. Setting a passcode requires participants to enter a numeric code of up to 10 digits to join the meeting.
    2. Choose a moderator. The moderator can mute, unmute, and remove participants from the meeting. The person creating the meeting is the moderator by default.
    3. Optionally choose a lecturer. If a lecturer is assigned, participants can see the lecturer, but not other participants. The default setting for a new meeting is No lecturer.
    4. Optionally add as a favorite.
    5. Tap Done to add to the directory.