Web and Desktop App

Last Updated: Jan 05, 2023



When logging into the Lifesize app for the first time, you have the option to select the camera and microphone to use for video conferencing calls and meetings. You can also set these options at any time from Settings in the top right navigation menu.


If you have multiple camera options available to use with the Lifesize app, select the one that fits your needs best. To specify your camera preferences, select from the options in the Camera list. Optionally, select a virtual background display. Use the video display to check the quality of your selection.

Video Quality

Set your video transmit quality preference (optional)

  • Your video will be sent to other meeting participants at this quality. Lowering your transmit quality can improve CPU performance but will not provide the optimal meeting experience.
  • You can choose different settings for the web and for desktop app. The setting you select will be retained for future calls. 
  • The default setting is 720p with the frame rate automatically determined based on your camera and computer specifications.


To specify your microphone preferences, select an option from the Microphone list. You may choose to always start with your microphone muted.

Check your microphone by speaking into the microphone. As you speak into the microphone, a green bar shows on the volume meter if the microphone is picking up sound.  


To specify your speaker preference, select an option from the Speakers list.

Check your speakers by clicking Test my speakers and listening for a ringing sound.


Connect your Google Calendar and/or Microsoft Office 365 calendar to view upcoming meetings on the Upcoming page and receive meeting notifications.


Port 443 Tunneling

Select the Port 443 checkbox if you want to force the use of port 443 for all call traffic. Note: Do not select unless instructed as the call quality could be impacted.

Maximum Bitrate

To change, you must be logged in to the Lifesize web or desktop app but not in a call.

Choose the option under the Maximum Bitrate dropdown. This will cap the bandwidth used for sending and receiving video/audio and presentation data to the specified level.