Lifesize Admin Console

Last Updated: Jan 06, 2023

Alexa for Business authentication

NOTE: Alexa for Business integration is only supported on Lifesize Icon 300, 500 and 700.

Authenticate Account

To register a Lifesize room system with Alexa for Business, you must first grant access through your Lifesize account.  

  1. Prerequisite: You must have an Alexa for Business account to complete setup. How to sign up for Alexa for Business.
  2. In the Admin Console, go to Account Settings > Device Settings.  
  3. In the Alexa for Business section, enter the Role ARN and External ID that are available in the AVS permissions section in your Alexa for Business Account. How to grant AVS permissions and create an IAM role.
  4. Click Authenticate.

NOTE: After clicking Authenticate, Lifesize will be set as a conferencing provider in your Alexa for Business account. If you are using another meeting service with Lifesize room systems, please refer to supporting documentation from Amazon for additional information.

After authentication is complete, you can register a Lifesize room system device with Alexa for Business

For additional help registering, configuring, and using Alexa for Business with Lifesize, see the following links:

Disconnect Account 

To completely remove Alexa for Business from your Lifesize room systems and account:

  1. In the Admin Console, go to Account Settings > Device Settings.  
  2. In the Alexa for Business section, select Disconnect
  3. From the confirmation screen, select Disconnect to confirm this action. 

NOTE: After clicking Disconnect, Lifesize will be unauthenticated from your Alexa for Business account. Any Lifesize room systems that were registered in your Alexa for Business account will be automatically unregistered.