Lifesize Admin Console

Last Updated: Jan 25, 2023

Subdomains

Some firewall systems are unable to whitelist wildcards and therefore you may have to individually whitelist all of the subdomains.

For more information on firewall settings, see Open Network Ports.

*.lifesizecloud.com

The following are a list of subdomains that should be included only if you are unable to whitelist the *.lifesizecloud.com wildcards:

Subdomains listUse of subdomain
api.lifesizecloud.comAccess API in Admin Console
calendarservice.lifesizecloud.comIcon calendar service
call.lifesizecloud.comCall me page
callmanager.lifesizecloud.comCloud browser/desktop clients that support Direct Media
cdn.lifesizecloud.comIcon auto software update
cfdwh.lifesizecloud.comData warehouse
direct.lifesizecloud.comFor Direct Media
directory.lifesizecloud.comAdmin Console Directory Service
download.lifesizecloud.comDownloading the application and updates
eblogin.lifesizecloud.com Deprecated
ecommerce.lifesizecloud.comEcommerce
galapi.lifesizecloud.comDash support
guest.lifesize.comGuest calling
images.lifesizecloud.comUsed in Admin console
launch.lifesizecloud.comInternet Explorer Web app
live.lifesizecloud.comRecording service
local.lifesizecloud.comDesktop services
login.lifesizecloud.comLog in to the Web app
lync.lifesizecloud.comSkype for Business interoperability
manage.lifesize.comLifesize Cloud Management, Icon pairing
manage.lifesizecloud.comAdmin Console
mediastats.lifesizecloud.comClient call statistics
nucleusproxy.lifesizecloud.comMicroservice for Client
outlook.lifesizecloud.comOutlook plug-in
phonehd.lifesizecloud.comHD Phone configuration
present.lifesizecloud.comShare wirelessly on Dash
primlb.lifesizecloud.comChat service in application
shop.lifesizecloud.comEcommerce
software.lifesize.com License server used by Lifesize Icon room system models
stream.lifesizecloud.comEntry point for watching live stream
vc.lifesizecloud.comRecording service
vc-prod.lifesize.comRecording service
webapp.lifesizecloud.comWeb app service
webmodule.lifesizecloud.comDesktop client

*.aptrinsic.com

The following are a list of subdomains that should be included only if you are unable to whitelist the *.aptrinsic.com wildcards:

Subdomains listUse of subdomain
app.aptrinsic.comGainsight page on Admin Console
web-sdk.aptrinsic.comGainsight page on Admin Console
esp.aptrinsic.comGainsight page on Admin Console

*.amazonaws.com 

The following is a subdomain that should be included only if you are unable to whitelist the *.amazonaws.com wildcards:

Subdomains listUse of subdomain
 s3-us-west-2.amazonaws.comApplication Update and to fetch Icon wallpaper 

*.google.com 

The following are a list of subdomains that should be included only if you are unable to whitelist
the *.google.com wildcards:

Subdomains listUse of subdomain
accounts.google.comGoogle sign-in
apis.google.comAPI access
content.googleapis.comAPI access