Lifesize Admin Console

Alexa for Business device registration

Register a device

NOTE: Alexa for Business integration is only supported on Lifesize Icon 300, 500 and 700. 

After you have granted access to your Alexa for Business account, you will see the option to register a Lifesize room system with Alexa for Business, which will automatically enable Alexa on the device.  

1. In the Admin Console, go to Room Systems.  
2. Select a paired room system that you wish to register with Alexa for Business. 
3. On the selected room system page, go to Settings and scroll to the Alexa for Business section.  
4. Select Register. 
5. Select the Profile from your Alexa for Business account to which you want to register the device. If you do not see a Profile or want to create a new Profile, you can do so from your Alexa for Business account. Learn more about creating Profiles. 
6. After selecting a Profile, click Register. 

NOTE: After clicking Register, Lifesize will automatically create a Room within the Profile chosen and register the Lifesize room system to that Room in your Alexa for Business account. The Room will use the same name as the Lifesize room system.

Unregister a device 

Unregistering the Lifesize room system from Alexa for Business disables and removes Alexa on the room system. You can always choose to re-register the device later. 

1. In the Admin Console, go to Room Systems.  
2. Select a Lifesize room system that has been registered with your Alexa for Business account. 
3. On the selected room system page, go to Settings and scroll to the Alexa for Business section.  
4. Select Unregister. 
5. From the confirmation screen, select Unregister to confirm your action.  

NOTE: After unregistering the Lifesize room system, the associated Device and Room will be removed from your Alexa for Business account. If you added the custom Alexa button to the home screen of your Lifesize Phone HD, it will be automatically removed after unregistering.

Custom Alexa action button on Phone HD

After you have registered a Lifesize room system with your Alexa for Business account, you can add the custom Alexa action button to the home screen of your Lifesize Phone HD. The Alexa action button allows users to wake Alexa by tapping the button instead of using the wake word, “Alexa”.  

1. In the Admin Console, go to Room Systems. 
2. Select a Lifesize room system that has been registered in your Alexa for Business account. 
3. Select the Controller tab on the room system page. 
4. Select Customize from the Phone HD section. 
5. Select the Layouts tab. 
6. Hover over an existing button to edit or delete it, or choose a layout that allows you to add more buttons. Select the + icon to add a new button.
7. Scroll through the list and select the Amazon Alexa button.
8. Click Save.