Set Up Live Captions
Live Streaming must be enabled before you can enable Live Captions for a meeting,
- Select the meeting on the Admin Console that you want to provide live captions for.
- On the Edit Meeting Details window, if not already enabled on the Streaming tab, toggle Enable Live Streaming to On. The toggle turns from gray to green when enabled. The Enable Captions setting displays.
- Toggle Enable Captions to On. The toggle turns from gray to green when enabled.
- Click Save.
What the moderator sees when Live Captions is enabled:
An Enable Captions checkbox displays on the moderator’s live streaming page, prior to starting the Live Stream event. The checkbox allows the meeting moderator to disable or enable captions for all Live Stream event participants in the meeting.
Note: The moderator cannot uncheck the box once the Live Stream has started.
What the meeting participant sees when Live Captions is enabled:
When the moderator’s Enable Captions box is checked, a CC button displays at the bottom of the participant’s Live Stream event media player. The participant can toggle live captions on and off by clicking the CC button and then clicking the language the participant wants to use. The CC button shows gray when captions are disabled and green when enabled.
Note: Currently, English is the only language available.
Important: This feature must be set for each meeting. There is no global setting to enable live captions. For each meeting you want to provide live captioning, you must enable the feature on the Streaming tab of the Edit Meeting Details window on the Admin Console.