Need Help?
The following sections describe symptoms, possible causes, and potential solutions for common problems you may encounter with your Lifesize system.
| System health |
| Power and connectivity |
| Audio issues |
| Presentations |
| Camera issues |
| Display issues |
| Adjusting room lighting |
When experiencing a problem, visually inspect the unit. Ensure that the system has not been exposed to water or heat sources or was physically damaged.
Improperly connected or loose cables are common problems with hardware units. When investigating a system problem, first inspect the external controls and cable connections. Ensure that connections are correct and secure and that nothing is obstructing the cables. Contact your admin for information about proper cabling.